Your GlobalAssistance Partner
Delivering comprehensive, responsive, and reliable assistance solutions across the globe. We turn emergencies into manageable situations, keeping you and your loved ones safe.
Our Services
We provide a full suite of international assistance services tailored to meet the diverse needs of our clients across the globe.
Medical Assistance
Comprehensive medical support when you need it most.
- 24/7 emergency medical support and advice
- Hospital admission coordination
- Medical evacuation & repatriation
- Case monitoring by medical experts
- Guarantee of payment services
Travel Assistance
Keep your journey smooth with expert travel support.
- Pre-travel advice and information
- Lost passport and document assistance
- Travel disruption support
- Concierge services
Roadside & Vehicle Assistance
Worldwide vehicle support and rescue services.
- Worldwide roadside rescue
- Vehicle repatriation
- Rental car coordination
Corporate & Employee Assistance
Comprehensive duty of care solutions for businesses.
- Duty of care solutions for multinational employers
- Crisis response and evacuation plans
- Psychological and wellness support programs
- Customized solutions for business travelers
Legal & Administrative Assistance
Expert legal and administrative support worldwide.
- Legal referrals and coordination
- Translation and interpretation services
- Help with local administrative requirements
Why Choose Octavia Assistance?
Our mission is simple: to be there when you need us most, to turn emergencies into manageable situations, and to keep you and your loved ones safe and supported.
Global Reach
We operate a robust network of accredited service providers and local partners across the world.
Financial Security
We work exclusively with A-rated reinsurers, ensuring every program is backed by strong financial guarantees.
24/7 Operations Centers
Our multilingual coordination hubs ensure seamless support anytime, anywhere.
Trusted Expertise
With years of experience handling complex assistance scenarios, we know how to act quickly and effectively.
Personal Touch
Every client is unique. We provide personalized service that treats people, not just cases.
Our Mission
We are committed to three core principles that guide everything we do:
To be there when you need us most
To turn emergencies into manageable situations
To keep you and your loved ones safe and supported
Why Octavia is Different
At Octavia Assistance, we don't just provide generic support — we act as an extension of your business. We seamlessly integrate with your operations to deliver world-class standards under your brand promise.
A True Partner, Not Just a Provider
We position ourselves as your dedicated assistance arm, helping you enhance your value proposition, strengthen customer loyalty, and protect your reputation.
Our approach ensures that your clients experience smooth, compassionate, and highly professional care — every single time.
Complete 360° Solutions
We design comprehensive programs that go beyond mere access to services. Each product is meticulously crafted to offer robust cover, practical usability, and clear value.
Every solution we offer is backed by A-rated reinsurance security, guaranteeing your customers' peace of mind.
Fairly Priced, Intelligently Designed
We believe true value lies in striking the right balance: meaningful benefits at fair, sustainable pricing.
This philosophy ensures products that clients actually use — and appreciate — without compromising on quality.
Over 30 Years of Expertise
Our leadership brings over three decades of hands-on experience in insurance, assistance, reinsurance, and distribution.
This deep understanding enables us to anticipate challenges, tailor solutions precisely, and elevate standards.
Our Global Reach
Through our leadership's extensive background, we have accumulated hands-on experience across 57 unique countries, delivering assistance solutions tailored to diverse regional needs.
Worldwide Presence
Our assistance network spans across all seven continents, ensuring comprehensive coverage wherever you are.
Our Global Offices
Strategically located offices ensure local expertise and global coordination.
Ready to Expand Your Global Reach?
Partner with us to provide comprehensive assistance services to your clients worldwide.
Technology Integration
In collaboration with our group companies, we deliver state-of-the-art technology solutions that seamlessly complement our products, distribution channels, and assistance services.
Policy Issuing Platforms
Advanced platforms for seamless policy management and issuance
Call Center Systems
State-of-the-art communication systems for 24/7 support
Mobile Applications
Intuitive mobile apps for on-the-go assistance and support
Digital Engagement Tools
Comprehensive digital tools for enhanced customer engagement
Integrated Technology Excellence
Our integrated technology ensures that every aspect of the client and end-customer journey is efficient, responsive, and world-class.